Privacy Policy

Last updated: January 2025

1. Introduction

Worka Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

2.1 Information You Provide

  • Name and email address when making a purchase
  • Payment information (processed securely by Stripe)
  • Contact information when you reach out to us

2.2 Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on site

3. How We Use Your Information

We use your information to:

  • Process and deliver your purchased products
  • Send order confirmations and product access information
  • Respond to your enquiries and provide customer support
  • Improve our website and products
  • Comply with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data. Payment information is processed securely through Stripe and we do not store complete payment card details on our servers.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

  • Payment Processors: Stripe processes payments on our behalf
  • Email Service Providers: For delivering products and communications
  • Legal Requirements: When required by law or to protect our rights

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us at support@workalabs.co.uk

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Cookies

Our website uses essential cookies to function properly. We do not use tracking or advertising cookies. By using our site, you consent to our use of essential cookies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be processed outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: support@workalabs.co.uk